How do you prove ownership of your Roblox account?

1. Gather Purchase Receipts

• Robux Purchases: If you've ever bought Robux, gather receipts from those transactions. This could be from the App Store, Google Play, Amazon, or directly through Roblox. Screenshots of these receipts will serve as proof of ownership
• Email Documentation: If someone else purchased Robux for you, they need to email Roblox support from the email address associated with that purchase, detailing the transaction date and amount

2. Provide Account Information

• Account Details: Be ready to provide your account username, any previous passwords, and the email address linked to your account. This information helps Roblox support verify your identity

3. Contact Roblox Support

• Submit a Request: Go to the Roblox support page and submit a request for account recovery. Include all gathered documentation (receipts, screenshots) in your request. Make sure to use the email associated with your Roblox account when contacting support

4. Additional Verification

• Two-Factor Authentication: If you had two-factor authentication (2FA) enabled and lost access to that method, mention this in your support request. You may need to provide additional information or verification codes that you have saved

5. Follow Up

• After submitting your request, monitor your email for responses from Roblox support. They may ask for further information or clarification regarding your ownership claim